Welcome to NOWHERE. These Terms and Conditions of Sale govern all purchases made through our website, www.nowhere.com.pk. By placing an order on our website, you agree to these Terms and Conditions.
1. Company Information
Brand Name: NOWHERE
Address: 741-G4, Johar Town, Lahore, Pakistan, 54782
Phone: 03290150375
Email: hello@nowhere.com.pk
Website: www.nowhere.com.pk
NOWHERE sells skincare products online through its website and through selected branches of Bashir Sons and MediLinks Pharmacy.
2. Scope
These Terms apply to all orders placed by customers through our website for personal use. We may update these Terms from time to time without prior notice. The version published on the website at the time of your order will apply.
3. Product Information
We aim to ensure that all product descriptions, images, pricing, and ingredient information are accurate. However, slight variations may occur due to packaging updates, screen settings, or technical errors.
Customers are encouraged to carefully review product details, ingredients, and usage instructions before purchase and use.
4. Eligibility to Purchase
By placing an order, you confirm that:
- you are legally capable of entering into a binding agreement;
- the information you provide is accurate and complete;
- you are purchasing products for personal use and not for unauthorized resale.
We reserve the right to refuse or cancel any order at our sole discretion.
5. Orders
When you place an order on our website, it is considered an offer to purchase the selected products. After placing the order, you will receive an order confirmation email. This does not mean your order has been accepted.
Your order is only accepted once it has been processed and dispatched by NOWHERE.
We reserve the right to refuse, limit, or cancel orders due to:
- product unavailability;
- errors in pricing or product information;
- suspected fraudulent activity;
- incomplete or incorrect shipping details;
- any other legitimate business reason.
6. Prices
All prices displayed on the website are in Pakistani Rupees (PKR) unless stated otherwise.
Prices may change without notice, but the price charged will be the one displayed at checkout at the time of order placement.
Shipping charges and any other applicable fees will be shown at checkout where applicable.
7. Payment
We currently accept the following payment methods:
- Cash on Delivery (COD)
- Debit Card
- Credit Card
Orders will only be processed after successful payment authorization, where applicable. If payment is declined or cannot be verified, the order may be delayed or cancelled.
8. Delivery
We currently deliver across Pakistan in all serviceable cities and areas.
For international orders, shipments will be made through FedEx or another courier selected by NOWHERE where necessary.
Delivery timelines are estimates only and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, customs clearance, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information. NOWHERE will not be responsible for delivery issues caused by incomplete or incorrect details.
9. International Orders
For international deliveries, customers may be responsible for customs duties, taxes, clearance fees, or any other charges imposed by the destination country.
These charges are not included in the product price or shipping fee unless clearly stated otherwise.
10. Returns and Refunds
Please review our Return Policy for full details.
As a general rule, skincare and personal care products may only be returned if they are unopened, unused, and in their original packaging, unless the item was received damaged, defective, or incorrect.
11. Exchanges
We do not guarantee direct exchanges. If a return is approved, customers may be asked to place a new order separately.
12. Promotions and Discount Codes
Promotional codes must be applied during checkout and cannot usually be added afterward.
Unless otherwise stated:
- only one promotional code may be used per order;
- discount codes cannot be redeemed for cash;
- promotions may be limited in duration;
- promotions may exclude certain products.
NOWHERE reserves the right to modify or cancel promotions at any time.
13. Product Availability
All products are subject to availability. We do not guarantee that any item will always be in stock.
If a product becomes unavailable after an order is placed, we may cancel the affected item and offer a refund or other suitable resolution.
14. Intellectual Property
All content on this website, including text, images, logos, graphics, product names, and branding, is the property of NOWHERE or its licensors and may not be copied, reproduced, or used without prior written permission.
15. Privacy
Any personal information you provide through our website will be handled in accordance with our Privacy Policy.
16. Limitation of Liability
To the maximum extent permitted by law, NOWHERE shall not be liable for:
- indirect or consequential losses;
- delays caused by couriers, customs, or events beyond our control;
- misuse of products contrary to their instructions;
- allergic reactions or skin sensitivities where ingredient information has been made available.
17. Force Majeure
NOWHERE shall not be responsible for delays or failure to perform obligations due to events beyond its reasonable control, including natural disasters, strikes, system failures, transport disruption, government actions, or other force majeure events.
18. Governing Law
These Terms and Conditions of Sale shall be governed by the laws of Pakistan.
19. Contact Us
If you have any questions regarding these Terms and Conditions of Sale, please contact us:
Email: hello@nowhere.com.pk
Phone: 03290150375
Address: 741-G4, Johar Town, Lahore, Pakistan, 54782