At NOWHERE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.nowhere.com.pk, place an order, or contact us.
1. Who We Are
NOWHERE
741-G4, Johar Town, Lahore, Pakistan, 54782
Email: hello@nowhere.com.pk
Phone: 03290150375
Website: www.nowhere.com.pk
2. Information We Collect
We may collect the following information:
Information You Provide Directly
- full name;
- email address;
- phone number;
- billing address;
- shipping address;
- order details;
- payment-related information through payment partners;
- customer support messages and inquiries.
Information Collected Automatically
- IP address;
- browser type;
- device information;
- pages visited;
- date and time of access;
- referring website;
- cookie and analytics data.
Information from Third Parties
We may receive information from payment providers, delivery partners, analytics tools, and advertising platforms where relevant.
3. How We Use Your Information
We may use your information to:
- process and deliver your orders;
- provide customer support;
- communicate order updates;
- prevent fraud and misuse;
- improve our website, products, and services;
- personalize your shopping experience;
- send marketing updates where permitted;
- comply with legal obligations.
4. Orders and Payments
When you place an order, we use your information to process payment, fulfill the order, arrange shipment, and provide after-sales support.
Payments may be processed through third-party providers. We do not control the privacy practices of these providers, and you should review their policies separately.
5. Delivery and Fulfillment
We may share relevant customer information with courier and logistics partners to deliver your order in Pakistan or internationally, including through FedEx where applicable.
6. Marketing Communications
If you subscribe to our marketing communications, we may send you updates about launches, offers, products, and brand news.
You may unsubscribe at any time by clicking the unsubscribe link in emails or by contacting us at hello@nowhere.com.pk.
7. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- ensure website functionality;
- remember your preferences;
- analyze website traffic and performance;
- support marketing and remarketing activities.
You can manage cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
8. Sharing of Information
We may share your information with:
- payment service providers;
- delivery and logistics partners;
- website hosting and IT service providers;
- analytics and advertising providers;
- legal, regulatory, or government authorities when required by law.
We do not sell your personal information in the ordinary course of business.
9. International Transfers
Where necessary for international shipping or the use of third-party systems, your information may be processed or stored outside Pakistan. We take reasonable steps to ensure appropriate safeguards are in place.
10. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, and customer service purposes.
11. Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be fully secure.
12. Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your information in certain cases;
- object to certain processing;
- withdraw consent to marketing communications.
To exercise any of these rights, please contact us at hello@nowhere.com.pk.
13. Children’s Privacy
Our website is not intended for children who are not legally able to provide consent or make purchases under applicable law. We do not knowingly collect personal information from children without appropriate authorization.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security.
15. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@nowhere.com.pk
Phone: 03290150375
Address: 741-G4, Johar Town, Lahore, Pakistan, 54782